Polestar 4 is a performance SUV of the future, or so we’d like to think. Whether it’s your Tesla alternative or you prefer to live vicariously through your friend, coworker, or family member who drives it, the general opinion of it has, up to now, been fairly positive. There is one (of multiple) Reddit threads where owners are essentially throwing in the towel because of the way the Polestar 4 has let them down, and that’s enough to spark our attention. This concern comes from an owner in Denmark, who effectively describes the Polestar 4 as “the worst car I’ve ever owned” in the aforementioned post.
Polestar 4: Maybe The Biggest Disappointment Ever?
In a recent thread on Reddit, a driver details his falling-out-of-love story with the Polestar 4, citing issues with its software, updates via the cloud, and Polestar support that is less than supportive than he’d prefer. Of course, we have all been there when our new (or not-so-new) car begins acting strangely, with its technology turning on and off while we’re on the road, and our navigation sends us on a wild goose chase that’s less than savory.
This SUV, in particular, is being complained about because of issues like:
- The GPS is off 50-percent of the time.
- The driver’s seat memory is not working most of the time.
- The back seat is not getting enough airflow.
- Auto Pilot and adaptive cruise control are not working.
- The alarm turns on randomly after locking the car.
Listen, I, like anyone else with a “smart” vehicle, hate when it feels dumb to drive. Truly.
TLDR: This driver has had his Polestar since November 2024. Hates it. Doesn’t think it lives up to his previous VW, Volvo, and BMW.
When Technology No Longer Feels Like A Friend
One aspect that stands out in this complaint about the Polestar 4, as well as many other EVs, is that the technology used is not always accurate. What happened is that when this Redditor would use his GPS, the system would be 100-200 meters to the left. He reset the car, removed and redownloaded the Google Maps app from the touchscreen, all to no avail.
“Nothing helps. Sometimes it corrects itself after 10-20 min, but sometimes even after driving 2 hours it’s still wrong.”
The driver also mentioned his Auto Pilot feature and adaptive cruise control were anything but smooth, which, for a car that costs as much as the Polestar 4 does, is no bueno. Rough riding due to aggressive corrections, brakes being slammed on, and the car “doesn’t smoothly slow down like my previous BMW 530e did.” Ouch. Not to mention the newest grievance he has with a spontaneous post-lock alarm his EV has developed.
It Stings When A Luxury SUV Is Not Being As Luxurious As It’s Supposed To Be
Nothing is perfect, not even the Polestar 4 SUV. But when you start to have major glitches with everything from navigation to Auto Pilot to memory seats, there is a problem we’d prefer addressed than ignored by the manufacturer. The Polestar 4 is sleek, it’s gorgeous, it’s all the things we want on paper. That said, if you have 600+ people cosigning this post and endless comments with similar problems popping up out of the woodwork, there is a bigger issue at hand. Maybe it’s an isolated incident. Maybe it’s something much broader.